Support and maintenance

Support and maintenance is an optional service which ARK CLS offers to clients who have purchased licences to its software. This service is provided via email and telephone during normal office hours. If requested, however, onsite support and maintenance can be also be provided.

Clients on support and maintenance will speak directly to geophysical software engineers who will be able to respond swiftly to any query. Additionally clients will be able to receive software updates (patches and new releases) via the client area of out site.